About Course

Communication skills have emerged as the most powerful set of skills to possess for accelerating one’s career trajectory and speed of accomplishment in every walk of life. To prepare you for a rewarding career in the broad field of management, it is even more essential to acquire, practice and exhibit high levels of communication skills in normal and crisis situations. Effective communication skills provide the ladder to the managers and leaders for rapid progression in their careers.

What Will You Learn?

  • effective communication
  • Proper self presentation
  • Public speaking
  • Team building
  • Better relationships.
  • Increased job satisfaction
  • Increased productivity and engagement
  • Problem-solving
  • Conflict resolution
  • Negotiation skills
  • cross-cultural communication
  • Business working skills

Course Content

The Communication Process

  • BRIEF HISTORY OF COMMUNICATION
    01:10
  • REAL LIFE APPLICATION, IMPORTANCE AND SCOPE OF COMMUNICATION
    09:26
  • DEFINITIONS
    02:51
  • COMMUNICATION AS A TWO-WAY PROCESS
    03:42
  • quiz

Objectives

Methods of Communication

Channels of Communication in a Business Organization

Barriers to Communication

Techniques to improve Communication

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ZK150

Requirements

  • Students should have a proper understanding of English as a language
  • Students should have proper English reading and writing skills

Audience

  • Tertiary students
  • office workers
  • Business owners
  • Entrepreneurs

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